Which brings me to mine. Having sold my my beloved Focal Clears last year, I decided to buy another pair. I could not get “them out of head”. I had to get them back again. In over 40 years buying gear, this is the only time I remember buying again the same item. My purchasing again of the Focal Clears was not as much as how favorite they were to me, but the experience of who I bought them from.
If you haven’t guessed it by now, it was none other than Headphone.com . There was a snafu at the warehouse and Andrew and Taron stepped up to the plate and knocked it out of the park. Not only did they get it right, but they floored me. They went way beyond the call of duty.
Andrew and Taron, I can’t thank you enough for your kindness, consideration, customer service and wonderful community you provide us with.
Three cheers and hats off.